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FREQUENTLY ASKED QUESTIONS

Our FAQ section will help you with the majority of any doubts or questions you may have regarding our services. If you cannot find your answer there, please contact us and we’ll be happy to assist you.

WE ARE HERE TO ASSIST YOU

  1. WHERE IS THE MEET & ASSIST SERVICE AVAILABLE?

    Our Meet & Assist service is available around the world. Tell us where you are flying from and to, and we’ll let you know if the service is available.

  2. HOW DO I BOOK?

    You can book our Meet & Assist service quickly and easily online. Please book at least 48 hours before your flight.

  3. CAN I BOOK MEET & ASSIST FOR OTHER PEOPLE?

    Yes, the service is available for yourself or your guests.

  4. WHAT HAPPENS IF MY FLIGHT IS CANCELLED OR DELAYED?

    If your flight has been canceled or is delayed, please just let us know. You’ll find all of the information you need on your confirmation email.